Understand Needs
Review feeding tube use, feeding arrangements, and caregiver confidence.
Tube Feeding
Feeding Tube CareExactly as Instructed
A Registered Nurse replaces the feeding tube at home and confirms its position, with all materials included. We can also demonstrate the feeding routine, flushing and warning signs, leaving written steps for the family to follow.
Sit 30-45 degrees
Check Tube Position
Scope
Feeding & Observation Steps
We organise steps, risks, and follow-up points so caregivers can follow them daily.
Organise Steps
Set feeding steps, key observations, and precautions.
Risk Guidance
Highlight blockage, discomfort, skin issues, and aspiration signs.
Professional Follow-Up
Arrange home support, guidance, or continued nursing as needed.
Who is it for
Who Is It For?
1
NG Tube Users
Daily feeding and tube observation are needed.
2
PEG Tube Users
Stoma-area cleaning and care are needed.
3
Swallowing Difficulty
Eating risk is high and a safe process is needed.
4
After Stroke
Swallowing, posture, and feeding need extra care.
5
Family Training
Family wants to learn feeding steps and warning signs.
6
Long Bed Rest
Support helps reduce reflux, choking, and blockage risks.
Guide
Learn Each Step
Feeding tube care is stressful when caregivers are unsure about each step. A steady routine builds confidence.
Open each question to view key points ↓
What before feeding?
Confirm tube position as instructed, prepare supplies, and raise the upper body about 30-45 degrees.
How to control speed?
Feed slowly according to medical or nursing instructions to avoid discomfort or coughing.
What after feeding?
Keep sitting for a while. Watch for coughing, shortness of breath, colour change, or discomfort.
How to keep the tube clear?
Clean and flush as instructed. Check fixation, skin condition, and blockage risk.
Can it be one visit only?
Yes. Start with one home guidance visit, then decide whether follow-up is needed.
Safety
Safety Check for Each Feed
Posture & Tube
Before feeding, confirm tube position as instructed. Sit up or raise the upper body about 30-45 degrees.
Control Speed
Feed slowly as instructed to avoid discomfort.
Stop if Coughing
Stop feeding immediately. For breathing difficulty, blue or grey colour, reduced responsiveness or suspected choking, call 999. For fever or persistent coughing without acute breathing difficulty, contact the treating team promptly.
Keep Sitting
Keep sitting after feeding to reduce reflux risk.
Clean & Flush
Clean, flush, and secure the tube as instructed to keep it clear.
Care team
Care Team
RN
Registered Nurse (RN)
Leads tube changes, tube position, and skin care.
EN
Enrolled Nurse (EN)
Supports observation and follow-up under the care plan.
HCW
Health Care Worker (HCW)
Assists daily feeding, records, and care reminders.
Why CareLane
Why CareLane
Standard steps
Before, during, and after feeding points are clear.
Risk reminders
Recognise choking, reflux, and blockage earlier.
Family training
We can demonstrate and correct techniques step by step.
Nursing continuity
RN support can be arranged for tube changes or checks.
Process
Four-Step Care Support
1
Understand Situation
We first review tube use, feeding arrangements, and familiarity.
2
Organise Steps
We write out feeding steps and observation points clearly.
3
Home Guidance
Arrange professional on-site support as needed.
4
Follow as Needed
Suitable follow-up is arranged according to the senior's condition.
Pricing
How tube care is charged
The fee already covers the feeding tube and the full set of single-use medical supplies. A nasogastric tube is normally replaced every four weeks, and a package brings the per-visit cost down.
Full refund if insertion is unsuccessfulAll consumables includedNo call-out fee
Single replacement
Full refund if insertion is unsuccessful
HK$1,200 / visit
All single-use supplies included — no separate materials charge
A registered or enrolled nurse replaces the tube, confirms its position on the spot by gastric aspirate and pH paper, and explains daily feeding and what to watch for.
WhatsApp to book a visit10% off
Regular replacement
at least 4 visits of the same eligible service prepaid in full, 10% off each visit
HK$1,080 / visit
full upfront payment required for the discount · supplies included every visit
Scheduled around the actual replacement cycle
A tube is usually changed every four weeks, so four visits cover about four months. The same nurse following through is better placed to notice changes.
WhatsApp about the packageCarer training at home
About 2 hours, taught step by step at home
HK$1,500 / session
Illustrated care guide included · 7 days of WhatsApp follow-up
Preferential terms for regular replacement customers
Using your own equipment at home, the nurse demonstrates feeding, flushing, medication, taping and mouth care, then has the family do it once to confirm, and answers day-to-day questions.
WhatsApp about trainingEvery replacement visit includes
- Tube and nasal skin check
- Feeding tube replaced
- Gastric aspirate to confirm position
- Flushing and patency test
- Securing tape and depth marker
- Nasal and mouth care
- Feeding and observation briefing
- Insertion depth and status recorded
- A summary for the family
Outside office hoursOutside Mon–Sat 09:00–18:00, a 30% surcharge applies. Public holidays and the first three days of Chinese New Year, 50%.
Remote districtsLantau beyond Tung Chung, the outlying islands and locations without direct public transport carry a HK$100 surcharge per visit. No other call-out fee.
CancellationCancel 24 hours or more ahead at no charge. Under 24 hours, half the standard fee for that visit applies.
If the tube comes out completely, do not reinsert it yourself — contact us or go to A&E. Stop feeding and seek medical attention if there is persistent coughing or choking, difficulty breathing, or aspirate that is dark green, red or coffee-coloured. The 10% discount requires full upfront payment for at least four visits of the same eligible service. There is no expiry date. If the arrangement stops early, completed services and applicable cancellation fees are deducted at standard rates and the balance is refunded. Cancellation with less than 24 hours’ notice costs half the standard fee for that visit; cancellation at least 24 hours ahead is free. Non-prepaid services use standard rates and the usual payment arrangements.
FAQ
FAQ
How often should an NG tube be changed?
Follow medical instructions and tube type. Arrange before the due date.
How can feeding be safer?
Tube position, posture, speed, and post-feeding observation all matter.
Can family learn the process?
Yes. A home demonstration can help family learn daily steps.
What if the tube is blocked?
Do not force it. Follow instructions and seek help promptly.
Who decides the nutrition formula?
Formula should follow medical or Dietitian advice. Avoid major changes alone.
Want Safer Care?
Start by clarifying the steps and what to watch for. Phone / WhatsApp: 9185 5217. A first enquiry can start with a free preliminary phone assessment — 10 to 15 minutes, no charge, and no obligation to book.
Prepaid discount, refunds and staffing
The 10% discount requires full upfront payment for at least four visits of the same eligible service. There is no expiry date. If the arrangement stops early, completed services and applicable cancellation fees are deducted at standard rates and the balance is refunded. Cancellation with less than 24 hours’ notice costs half the standard fee for that visit; cancellation at least 24 hours ahead is free. Non-prepaid services use standard rates and the usual payment arrangements.
Eligible services: wound care, nasogastric tube replacement, physiotherapy, occupational therapy, speech therapy, therapy assistants and nutrition support. Home care, health workers, housekeeping and medical escort do not automatically qualify; quotations identify the eligible service and number of visits.
We aim to arrange the same staff member, but may change staff according to availability and will notify you beforehand. Basic assessment and training equipment used during the home visit is included; aids or products left for the family require a separate quotation.