Cancer care

Cancer Asks More of a FamilyThan Medicine Alone

Through treatment, the care, escorting, feeding and fatigue usually fall entirely on the family. CareLane can arrange nurse assessment, medical escort, nutrition support and home care alongside the treating team's plan, so the family has something concrete to work from.

Older adult with cancer resting at home
CareLane Registered Nurse supports an older adult with cancer at home
CareLane cancer care comfort support detail
Who is it for

Who is it for?

1

Weak during treatment

Fatigue is common and daily support may be needed.

2

After chemo or radiotherapy

Needs symptom observation and planned rest.

3

Palliative stage care

Comfort, dignity and companionship come first.

4

Post-surgery recovery

Wounds, activity and nutrition need attention.

5

Poor appetite

Nutrition support helps when weight is dropping.

6

Family needs respite

Share day, night and medical escort pressure.

Treatment stages

Treatment Stage Support

Chemotherapy, radiotherapy and recovery can feel different. Care priorities should adjust with each stage.

Choose a stage below

CareLane Registered Nurse provides cancer care at home

Chemotherapy: Save Energy

Watch fatigue, nausea, appetite, pain and sleep changes. Simple notes help the medical team at follow-up visits.

Pain notesAppetite & fluidsFatigue levelVisit updates
Gentle companionship in cancer care

Radiotherapy: Steady Routine

Plan rest, meals and daily routines around treatment. Observe skin discomfort, fatigue and mood changes.

Daily routineSkin careEmotional SupportVisit prep
Older adult with cancer spending calm time with family at home

Recovery: Rebuild Confidence

Gradually rebuild nutrition, activity and daily rhythm. Add medical escort, nursing or respite support when needed.

NutritionStrengthDaily rhythmFamily support
Mind and body

Mind and Body Support

Body

Physical Care

Registered Nurses support daily living, meals, medication reminders, symptom observation and follow-up preparation.

  • Record pain, appetite and fatigue
  • Support nutrition and eating
  • Link nursing and medical escort
Heart

Emotional Support

Cancer treatment is easier when the person feels understood. Companionship reduces loneliness and gives family caregivers respite.

  • Calm companionship with dignity
  • Support elders and family
  • Share daily care
Family support

Family Support

Cancer care supports the whole family, with clear roles and communication at each step.

How can family share roles?+
Separate medical escort, medication, meals, night care and emotional support.
How do we work with the medical team?+
CareLane provides home living support and does not replace the oncology team. Symptom notes can be shared at follow-up visits.
What if family is exhausted?+
Short-term or regular respite support can share day and night care.
Can support be short-term only?+
Yes. Hours and service mix can be adjusted by treatment stage or individual needs.
Why CareLane

Why CareLane

Symptom records

Pain, appetite and fatigue can be clearly summarised.

Infection awareness

Watch fever and sudden decline during treatment.

Family respite

Give family room to rest and reorganise roles.

Dignified companionship

Comfort, wishes and quality of life come first.

Care direction

Care Should Not Feel Lonely

Start with the most urgent needs, then combine medical escort, nutrition, nursing and companionship.

CareLane supports calm family time for an older adult with cancer at home
Care team

Care team

Care, daily support and nutrition are arranged by treatment stage.

RN

Registered Nurse (RN)

Coordinates symptom observation, medication and warning signs.

HCW

Health Care Worker (HCW)

Helps daily living, meals and physical observation.

Nutrition

Dietitian

Supports poor appetite, weight management and meal advice.

Plans

Cancer Care Plans

Companionship

Home Companion Care

Daily living, companionship, symptom observation, meal support and family respite.

Integrated Care

Integrated Cancer Care

Treatment-stage planning, medical escort, nutrition, Registered Nurse care and team coordination.

Palliative Support

Comfort Care Plan

Focused on comfort, companionship, symptom observation and emotional support for the family.

Pricing

Support during treatment, priced up front

Escort staff lead, with a dietitian and one nurse assessment alongside. The plans below are the combinations families most often choose, shown for reference — items and visit counts can be adjusted after assessment. Each plan states the number of visits, the total hours and the total price.

A reference combinationVisits and hours stated up frontAdjustable month to monthAdjustable after assessment

Cancer — during treatment

Escort-led, around the treatment schedule

HK$140–160 / hour

Medical escort · minimum 3 hours per trip

Getting to and from treatment is usually the heaviest task. Escort visits form the backbone, with a dietitian for eating and one nurse assessment to set the baseline.

  • Medical escort · HK$140–160 / hour
  • Registered dietitian · HK$1,200 / visit
  • Nurse home assessment · HK$1,000 / visit
  • 3 hours per trip · from about HK$420
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Daily support & escort — monthly

Home carer, with escort as needed

HK$140–160 / hour

Home carer · minimum 3 hours per visit

More hands are needed on the low-energy days. A carer visits weekly for daily living, with two escorted appointments each month. Visits and hours adjust month to month.

  • Home carer · HK$140–160 / hour
  • Health worker · HK$150–200 / hour
  • Medical escort · HK$140–160 / hour
  • 3 visits a week × 3 hours · from about HK$1,260 a week
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Staff and reference rates

The arrangement below is what families most often choose during cancer treatment. It is a reference, not a fixed package — staff type, visit count and hours are set after assessment.

RoleSuggested arrangementRate
Medical escortAccompaniment to treatment and follow-up visits, with a report afterwards
Each treatment or visit
from 3 hours
HK$140–160 / hour · about HK$420 a trip
Registered dietitian at homeReviews intake and weight, sets the meal direction
Every 2 to 3 weeks
1 hour each
HK$1,200 / visit · at least 4 visits of the same eligible service prepaid in full HK$1,080
Nurse home assessmentOnce before treatment starts, written report included
Once before treatment
1 hour
HK$1,000 / visit · written report
Home carerDaily routines, meals, bathing and companionship
3 times a week, 3 hours eachHK$140–160 / hour · about HK$1,260 a week
Health workerCare plus blood pressure, pulse and temperature
3 times a week, 3 hours eachHK$150–200 / hour · about HK$1,350 a week

The table above shows the arrangements families most often choose and is for reference only — the staff type, the number of visits and the hours can all be adjusted after assessment, and you are charged for what is actually arranged. The 10% discount requires full upfront payment for at least four visits of the same eligible service. There is no expiry date. If the arrangement stops early, completed services and applicable cancellation fees are deducted at standard rates and the balance is refunded. Cancellation with less than 24 hours’ notice costs half the standard fee for that visit; cancellation at least 24 hours ahead is free. Non-prepaid services use standard rates and the usual payment arrangements. Third-party charges such as nutritional supplements, hospital registration, investigations, medication and transport are charged at cost, with receipts kept and settled with the family.

Outside office hoursOutside Mon–Sat 09:00–18:00, a 30% surcharge applies. Public holidays and the first three days of Chinese New Year, 50%.
Remote districtsLantau beyond Tung Chung, the outlying islands and locations without direct public transport carry a HK$100 surcharge per visit. No other call-out fee.
CancellationCancel 24 hours or more ahead at no charge. Under 24 hours, half the standard fee for that visit applies.

Transport, taxi fares, registration, investigation and medication fees during an escort are charged at cost against receipts, with no service mark-up. The services above are personal care, nursing procedures and rehabilitation training carried out as instructed by medical staff. They are not medical diagnosis or treatment and do not replace your attending doctor. The 10% discount requires full upfront payment for at least four visits of the same eligible service. There is no expiry date. If the arrangement stops early, completed services and applicable cancellation fees are deducted at standard rates and the balance is refunded. Cancellation with less than 24 hours’ notice costs half the standard fee for that visit; cancellation at least 24 hours ahead is free. Non-prepaid services use standard rates and the usual payment arrangements.

FAQ

FAQ

What should we watch during chemotherapy?

Observe fever, appetite, mouth discomfort, fatigue and pain changes, following the oncology team's individual instructions.

What should we do if fever occurs?

During chemotherapy, follow the oncology team's fever instructions and contact them immediately if fever occurs. If the person is acutely unwell, confused, breathless, collapses or cannot obtain urgent oncology advice, call 999 or attend an Accident and Emergency Department.

What symptom notes are useful?

Record pain, temperature, appetite, bowel habits, energy and sleep.

Can nutrition support be added?

A qualified Dietitian can advise meals according to appetite, weight change, treatment plan and medical condition.

Do you communicate with the hospital team?

We can organise factual home observations for the family to share at follow-up visits. Clinical decisions remain with the treating team.

Need Cancer Care at Home?

Tell us the treatment stage and family needs. We will suggest a suitable plan. Phone / WhatsApp: 9185 5217. A first enquiry can start with a free preliminary phone assessment: 10 to 15 minutes to talk through the direction and the likely monthly cost, at no charge.

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Prepaid discount, refunds and staffing

The 10% discount requires full upfront payment for at least four visits of the same eligible service. There is no expiry date. If the arrangement stops early, completed services and applicable cancellation fees are deducted at standard rates and the balance is refunded. Cancellation with less than 24 hours’ notice costs half the standard fee for that visit; cancellation at least 24 hours ahead is free. Non-prepaid services use standard rates and the usual payment arrangements.

Eligible services: wound care, nasogastric tube replacement, physiotherapy, occupational therapy, speech therapy, therapy assistants and nutrition support. Home care, health workers, housekeeping and medical escort do not automatically qualify; quotations identify the eligible service and number of visits.

We aim to arrange the same staff member, but may change staff according to availability and will notify you beforehand. Basic assessment and training equipment used during the home visit is included; aids or products left for the family require a separate quotation.

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