Hong Kong Senior Home Care

Professional CareSafely at Home

CareLane brings Registered Nurses, therapists and trained carers into the home for nursing procedures, rehabilitation, daily care and medical escort. From assessment to staffing to follow-up, every step is documented and reported back to the family.

CWLT
Trusted by hundreds of familiesWe listen first. No-pressure enquiries.
CareLane senior home care
Home CareSenior Home Care

Professional carers help with daily living, medication reminders, and home safety so seniors can stay well at home.

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Physiotherapy
Rehab CarePhysiotherapy

Physiotherapists design exercise plans to improve mobility and manage pain.

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Medical Escort
Escort CareMedical Escort

A dedicated escort supports clinic visits, medication pickup, transport, and clear family updates.

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Senior Home CareNursing SupportPhysiotherapyOccupational TherapySpeech TherapyNutrition SupportMedical EscortDementia Training Senior Home CareNursing SupportPhysiotherapyOccupational TherapySpeech TherapyNutrition SupportMedical EscortDementia Training
What you may be facing

Caring for a parent should not fall on the family alone.

When several care needs surface at once, families need clearer information and the right support.

No idea where to start after discharge

Once the elder is home, it is rarely clear whether a nurse, a therapist or a carer should come first — which leaves the family stalled.

Family at work, no one home all day

With no one to keep an eye on things by day or overnight, you worry about safety yet cannot keep taking leave.

Several problems at once, no clear response

Unsteady walking, poorer swallowing and low mood together bring worry about falls, choking and muddled medication — and the pressure builds.

Escort visits or short-term extra help

You need a medical escort, a dressing change or a short spell of extra care, but are not sure who to contact first, or how the fee is worked out.

About CareLane
10+
Care services
coordinated by one team
About CareLane

Professional care that helps seniors stay safely at home.

We believe a familiar home brings seniors comfort, safety, and dignity. CareLane plans practical care around each senior's needs and the family's expectations.

  • Listen FirstWe do not push services. We plan around real needs.
  • Flexible CareCare methods and frequency adjust to health, home, and family schedules.
  • Specialist RolesNursing, therapy, daily care, and escorts are coordinated by one team.
Our Team →
from HK$150
Home Care · per hour
from HK$150
Medical Escort · per hour
from HK$800
Home Nursing · per visit
HK$1,000
Home Assessment · per visit

Rates shown are starting single-visit prices. Four-visit packages and a first-time trial rate are also available; surcharges and promotional rates are set out in the price list.

How to Start

Four clear steps
from enquiry to care

Start with one WhatsApp message or phone call. We first understand the older adult's situation and then explain suitable next steps.

Start an Enquiry
01

Initial Enquiry Business Hours

Tell us the older adult's condition and needs by WhatsApp or phone. Enquiries are followed up in order during business hours.

02

Assessment When Needed Qualified Staff

Where appropriate, a qualified nurse or therapist reviews health, the home setting and family needs to clarify care priorities.

03

Care Matching Clear Quote

We discuss suitable available staff and explain the quoted service fees before an arrangement is confirmed.

04

Ongoing Follow-up Adjust Anytime

After visits begin, we keep in touch, share progress updates, and adjust the care plan as needs change.

CareLane care philosophy
Our Philosophy

What matters most is understanding and follow-up.

With respect, patience, and professionalism, we help every senior keep their daily rhythm and dignity at home.

Common combinations

What most families need is more than a single service.

These are the combinations families ask for most often, and each can be adjusted to the actual need.

After discharge

Post-discharge transition support

As instructed by medical staff, we discuss post-operative nursing, home care and escort arrangements for follow-up appointments.

Post-op nursingHome careEscort to follow-ups
After a stroke

Post-stroke rehabilitation support

Based on the assessment findings, we discuss physiotherapy, occupational therapy and home safety recommendations.

Home assessmentPhysiotherapyOccupational therapyHome safety advice
Dementia

Dementia care

Daily companionship and care alongside activities set by assessment, with guidance on care technique for the family.

Daily companionshipActivities set by assessmentFamily care coaching
Longer term at home

Longer-term care at home

Home care with regular nursing review, and therapist follow-up discussed as the need arises.

Home careRegular nursing reviewTherapist as needed
Community Care Service Voucher

Explore care arrangements that may work with CCSV

CareLane works with recognised service providers under the CCSV scheme and can explain the general process and the care arrangements that may be compatible with the voucher. CareLane does not claim to be a recognised service unit itself. Eligibility, subsidy and actual service use remain subject to SWD approval and provider confirmation.

CCSV Details →
  • Government Subsidy Co-payment is based on household income to ease the burden
  • Broad Coverage Many care, rehab, and nursing services may be covered
  • General Guidance We explain the process while SWD determines eligibility and subsidy
  • Provider Coordination Applicable services are confirmed with a recognised service provider
Service Commitments

Clear information before care begins

1

We first understand the older adult's situation and family needs before confirming a suitable service scope.

01
Needs FirstAssessment or matching as appropriate
2

Staff roles, service time, scope and fees are explained before service begins, with professional boundaries kept clear.

02
Clear ArrangementQualified staff within their roles
3

Service records or key updates are shared in the agreed manner so families can follow the care arrangement.

03
Agreed Follow-upFactual records and communication
FAQ

What you may want to know

It depends on the elder’s situation and what is needed. For some cases a home assessment is worth discussing first; other needs can go straight to arranging the service. If you are unsure, WhatsApp us with the basic situation first.

You are welcome to enquire about short-term, daytime, overnight or post-discharge care needs. The actual service hours, frequency and combination are confirmed case by case and subject to staff availability.

Tell us which nursing, therapy or daily care support is needed, and we will discuss how coordination and the division of work should be arranged for the case.

CareLane works with recognised service units under the scheme and can help discuss compatible care directions. Eligibility, subsidy and the services actually available are subject to the latest SWD information, individual approval and confirmation by the recognised provider. CareLane does not claim on this website to be a recognised service unit itself.

Every item rate is published on our price list, and each service page states the rate for that service. Before confirming, we explain the quoted fee, what it covers, and any applicable outside-hours, remote-district or third-party charges.

Yes. After each escort visit we report the key follow-up points, the doctor’s advice and the medication arrangements, so the family knows what happened even when they could not be there.

Need help arranging care?
Start with a simple chat.

Tell us what is happening now. We will help clarify your needs and arrange suitable in-home care.

WhatsApp Us →
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