CareLane arranges daily living support, personal care, feeding assistance, mobility help, companionship and medication reminders based on how much the older adult can still manage. A Registered Nurse assesses first, then we agree on hours, staffing and exactly what each visit covers.
Whether your loved one is recovering from surgery, managing a chronic condition, or at risk of falls when left alone — CareLane's home care is designed around the senior's actual needs, not a generic package. We listen first, assess when needed, and build a care plan that works for the whole family.
Home care suits a wide range of situations — from short-term recovery to long-term daily support.
Recovering at home after surgery, hospitalisation, or a fall? We provide structured short-term support with health observation to help seniors transition safely back home.
Difficulty with transfers, bathing, dressing, or indoor walking? We assist with all personal care and mobility tasks to keep seniors safe, comfortable, and independent daily.
Seniors living alone face higher risks from falls, missed meals, and medication gaps. Regular home visits bring daily structure, companionship, and a reliable safety net.
Family caregivers need rest too. Scheduled respite care reduces burnout, gives you breathing space, and allows you to manage other responsibilities without guilt or worry.
Conditions like diabetes, COPD, heart disease, or post-stroke require consistent daily observation. Our caregivers help with medication reminders, health monitoring, and safe activity support.
Night toileting, wandering, confusion, and falls are common risks for frail elderly. Night care provides support through the hours when family members cannot always be awake.
From personal care to emotional support, each area of daily life can be clearly covered and tracked.
We assist with bathing, dressing, grooming, oral care, and toileting — preserving dignity and hygiene at every step. Caregivers also monitor daily condition and flag changes early.
We assist with bed-to-chair transfers, wheelchair moves, indoor walking, and meal support — providing meal support at the texture, fluid consistency and pace specified in the individual swallowing or care plan.
Loneliness affects both mental and physical health in elderly. Our caregivers provide patient conversation, reading, walks, and simple cognitive activities — building trust, routine, and emotional wellbeing.
Each senior's daily care is different. This is a common reference for a daytime care arrangement.
Help the senior get up, wash, dress, and complete oral hygiene. Prepare and assist with breakfast, give medication reminders, and note overnight condition and mood.
Accompany a gentle walk or light stretching. Check blood pressure or other indicators as required. Record mood, appetite, and any concerns for the shift note.
Support lunch preparation and eating, assist with toileting, repositioning to prevent pressure sores, and a quick home-safety check for any new hazards.
Prepare a clear handover record covering all care provided, health observations, medication taken, and anything the family needs to follow up or be aware of.
We match the right role to the right need. All caregivers are supervised and supported by our nursing team.
Handles all daily living assistance — bathing, dressing, feeding, transfers, medication reminders, and companionship. Trained in elderly care and supervised by our nursing team throughout.
Provides full daily care plus structured health observation — monitoring for changes in condition, recording vital signs, and reporting to the nursing team to ensure nothing is missed.
Leads the home assessment, designs the care plan, performs clinical procedures such as wound care and nasogastric tube management, and conducts regular care reviews as health needs evolve.
These are common references. Actual plans and quotes depend on needs.
Suitable after discharge or when family support is temporarily unavailable.
Suitable for families needing steady companionship and care.
Suitable for long-term needs or higher night-time risk.
CareLane works with recognised CCSV service providers. Voucher use depends on SWD approval, provider scope and service confirmation. Quotes depend on hours, schedule, district and care needs.
A qualified nursing team designs and reviews your care plan — not just assigns staff. This ensures clinical safety, consistency, and a plan that adapts as needs change.
We match by personality, language preference (Cantonese, Mandarin, or English), gender, and clinical experience — because trust between caregiver and senior matters deeply.
After every visit, a clear handover note is prepared so family members know exactly what was done, what was observed, and what needs follow-up. No guesswork.
As health needs change, we review and update hours, scope, and staffing accordingly. Start short-term and extend if needed — on your terms.
We listen to the situation first, assess when needed, then match the right caregiver and follow up as care evolves.
Tell us the senior's age, main health conditions, care needs, district, and preferred timing. We provide initial guidance during business hours, subject to availability.
For more complex situations, we arrange a nurse to visit at home — assessing mobility, health risks, cognitive state, and the environment before designing the care plan.
We confirm a caregiver matched to the senior's needs, language, gender preference, and personality — and agree on the schedule and quote with the family.
The nursing team reviews care regularly. When conditions change, we review requested changes and confirm any revised plan, hours or staffing subject to care needs and availability.
The longer the session, the lower the hourly rate. Below are the three arrangements families choose most often. The final fee depends on district, time slot and the care involved.
Everyday personal care
Minimum 3 hours · about HK$420 for 3 hours
For elders who mainly need help with everyday living — getting up, meals, bathing and company.
Care plus health monitoring
Minimum 3 hours · about HK$450 for 3 hours
Everything a home carer does, plus blood pressure, pulse and temperature checks, medication assistance under medical instruction, and written records.
3 visits a week, 3 hours each
The same carer on a set schedule · adjustable each month
Common when the family works during the day. The same carer visits on a set schedule, learns the elder’s habits, and communication gets easier.
The services above are personal care, nursing procedures and rehabilitation training carried out as instructed by medical staff. They are not medical diagnosis or treatment and do not replace your attending doctor. The 10% discount requires full upfront payment for at least four visits of the same eligible service. There is no expiry date. If the arrangement stops early, completed services and applicable cancellation fees are deducted at standard rates and the balance is refunded. Cancellation with less than 24 hours’ notice costs half the standard fee for that visit; cancellation at least 24 hours ahead is free. Non-prepaid services use standard rates and the usual payment arrangements.
Personal Care Workers (PCWs) handle daily living tasks. Clinical procedures are assigned to an appropriately registered nurse who is trained and competent for the procedure, within professional scope and according to medical instructions. The scope of each role is clearly defined in the care plan from the start.
Yes. We take gender preference, language (Cantonese, Mandarin, or English), and personality compatibility seriously in every caregiver match. Please let us know your preferences and we will do our best to accommodate them.
Booking length depends on the service type, district, staffing and care needs. The confirmed minimum and fees will be explained before service begins.
CareLane works with recognised service providers under the CCSV scheme. Actual voucher use depends on SWD approval, provider scope and confirmation of the applicable service. CareLane does not present itself as a recognised service provider.
Start time depends on the service type, district, time slot, staff availability and whether an assessment is needed. We confirm availability before making any commitment.
We ask for your feedback after the first few visits. If the match is not working well, we reassign. Our goal is a stable, trusted relationship between the caregiver and your loved one — and we take that seriously.
Talk to us first — we listen to the situation, clarify what is needed, and suggest a care arrangement that truly fits. Phone / WhatsApp: 9185 5217. A first enquiry can start with a free preliminary phone assessment — 10 to 15 minutes, no charge, and no obligation to book.
The 10% discount requires full upfront payment for at least four visits of the same eligible service. There is no expiry date. If the arrangement stops early, completed services and applicable cancellation fees are deducted at standard rates and the balance is refunded. Cancellation with less than 24 hours’ notice costs half the standard fee for that visit; cancellation at least 24 hours ahead is free. Non-prepaid services use standard rates and the usual payment arrangements.
Eligible services: wound care, nasogastric tube replacement, physiotherapy, occupational therapy, speech therapy, therapy assistants and nutrition support. Home care, health workers, housekeeping and medical escort do not automatically qualify; quotations identify the eligible service and number of visits.
We aim to arrange the same staff member, but may change staff according to availability and will notify you beforehand. Basic assessment and training equipment used during the home visit is included; aids or products left for the family require a separate quotation.
