CareLane housekeeper tidying a home while an elderly woman rests nearby
Housekeeping & Home Cleaning

A clean, orderly homeis easier to live in

CareLane housekeepers visit on a schedule that fits the household — everyday cleaning, laundry and ironing, cooking and meal prep, grocery shopping and errands. If the home has gone a long while without attention, a deep clean can be arranged, carried out by the same housekeepers.

Minimum 3 hoursCleaning, laundry, cooking, errandsDeep clean available
Families

When housekeeping help makes sense

An elder who can no longer lift, bend or stand at the stove for long. A family working hours that leave no time to keep the home in order. A flat that needs a thorough clean before someone comes home from hospital. Any of these is a reason to arrange help.

RegularA set visit each week
One-offSpring clean or deep clean
FlexibleCan run alongside care
Who is it for

Common situations

Less physical strength

Lifting, bending to mop, or standing to cook has become difficult.

Family working long hours

No realistic window each week to keep the home in order.

Coming home from hospital

The flat should be thoroughly cleaned before the elder returns.

Living alone

Family worry about clutter, slippery floors or irregular meals.

Long overdue

Kitchen, bathroom or fridge have built up grease and stains.

Carer needs a break

A family carer wants the housework off their plate for a while.

Service Scope

What is covered

Four kinds of everyday housework, with the task list for each visit agreed to suit the household.

CareLane housekeeper wiping down a kitchen counter
01 · Everyday cleaning

Dusting, vacuuming, mopping

Living room, bedrooms, kitchen and bathroom kept clean day to day, with clutter tidied, bed linen changed and rubbish taken out.

  • Floors, surfaces and furniture dusted
  • Kitchen counters and hob wiped down
  • Bathroom fittings cleaned
  • Bed linen changed, clutter tidied
CareLane housekeeper folding clean laundry
02 · Laundry and ironing

Wash, dry, fold, iron

Clothes washed in the household machine, hung out or tumble dried, then folded and put away. Ironing on request.

  • Sorted, washed and hung out
  • Folded and put away in place
  • Ironed where needed
  • Wear and damage flagged to the family
CareLane housekeeper preparing a home-cooked meal for an elder
03 · Cooking and meal prep

Home cooking, portioned ahead

Everyday home cooking as instructed by the family. If the elder needs soft food, low salt, low oil or any other arrangement, please tell us before the visit.

  • Cooking and washing up after
  • Meals prepared and portioned ahead
  • Texture and seasoning as instructed
  • Ingredients and leftovers stored properly
CareLane housekeeper unpacking fresh groceries
04 · Groceries and errands

Shopping and daily tasks

Shopping at the wet market or supermarket to a list, plus everyday errands such as paying bills or collecting prescriptions, with receipts and change accounted for on return.

  • Food and household goods to a list
  • Sorted and stored on return
  • Bills paid, parcels collected
  • Receipts and change itemised
Deep clean

Deep cleaning

For the places everyday housework cannot reach. Arranged separately, also from a minimum of 3 hours.

CareLane housekeeper deep cleaning a bathroom
Deep clean · HK$200–250 / hour

Carried out by the same housekeepers

No unfamiliar cleaning crew is sent into the home. A housekeeper who already visits regularly knows the flat and the elder’s routine, and can take on the deep clean as part of the arrangement.

  • Hob, extractor fan and kitchen wall grease
  • Bathroom tiles, taps and drains descaled
  • Inside the fridge, cupboards and storage
  • Window frames, air-conditioner casings, high shelves
  • Whole-flat reset before a move or a hospital discharge
How it works

Ways to arrange it

Hours and frequency are agreed based on the size of the flat, how much housework there is, the elder’s routine and our service coverage.

Spring clean

Before a festival, around a move, or ahead of a hospital discharge.

Regular housework

When the family works during the day and the home needs to stay in order.

Lighter support

Where there is less to do and a regular tidy and wash is enough.

Adjust anytime

The task list and the number of visits can change as circumstances do.

Our team

Who comes to the home

Housekeepers handle the housework. If the elder also needs personal or nursing care, that is arranged separately with the right staff.

Housekeeper

Housekeeper

Everyday cleaning, laundry and ironing, cooking and meal prep, grocery shopping and errands, and deep cleaning.

PCW

Personal Care Worker (PCW)

Bathing, dressing, toileting, feeding and transfers fall under home care and are arranged as a separate service.

RN / EN

Registered Nurse (RN) / Enrolled Nurse (EN)

Where there are wound, medication or health concerns, a qualified professional can be arranged to assess.

Why CareLane

How we work

The task list comes first

Agreed before the visit, so nothing has to be renegotiated at the door.

The same person where possible

On a regular arrangement we send the same housekeeper, so less has to be explained twice.

Built around the elder’s day

Naps and mealtimes are worked around, with an eye on noise and wet floors.

Runs alongside care

If personal care is also needed, the time slots can be planned together.

Start

Getting started

We start with the size of the flat, the current state of the housework and what most needs solving, then suggest the hours and frequency that fit.

01

Tell us the situation

By WhatsApp or phone — size of the flat, number of rooms, main housework needs.

02

Agree the task list

We set out what each visit covers, along with the elder’s meal and daily routine.

03

Confirm the schedule

We suggest hours and frequency to match the workload, then assign a housekeeper.

04

Adjust as you go

Once under way, the tasks or the number of visits can be changed.

Pricing

Hours and rates

Charged by the hour, from a minimum of 3 hours. The final fee depends on hours, district, time slot, the size of the flat and the work involved.

All rates publishedNo call-out feeFree cancellation 24 hrs ahead
Most families choose this

Housekeeper

Everyday housework

HK$150–180 / hour

Minimum 3 hours · about HK$450 for 3 hours

Everyday cleaning, laundry and ironing, cooking and meal prep, grocery shopping and errands, with the task list set to suit the household.

  • Everyday home cleaning
  • Laundry, drying and ironing
  • Cooking and meal prep
  • Groceries and errands
WhatsApp us

Deep clean

Spring clean / stubborn grime

HK$200–250 / hour

Minimum 3 hours · about HK$600 for 3 hours

Carried out by the same housekeepers, for the places everyday housework cannot reach — kitchen grease, bathroom limescale, inside the fridge, and dust up high.

  • Hob and extractor fan grease
  • Bathroom tiles, taps and drains
  • Inside the fridge and cupboards
  • Window frames and high shelves
WhatsApp us

Fixed weekly

1 visit a week, 3 hours each

HK$450 / week, from

The same housekeeper where possible · adjustable each month

Common when the family works during the day. The same housekeeper visits on a set schedule, learns where things go and how the elder eats, and communication gets easier.

  • The same housekeeper where possible
  • A set visit time
  • A task list built around the household
  • Visits adjustable each month
WhatsApp us
Outside office hoursOutside Mon–Sat 09:00–18:00, a 30% surcharge applies. Public holidays and the first three days of Chinese New Year, 50%.
Remote districtsLantau beyond Tung Chung, the outlying islands and locations without direct public transport carry a HK$100 surcharge per visit. No other call-out fee.
Minimum hoursHousekeeping and deep cleaning both start from 3 hours per visit.
CancellationCancel 24 hours or more ahead at no charge. Under 24 hours, half the fee for that visit applies.

Rates shown are starting prices. Larger flats, heavier soiling, evening work or public holidays may be quoted separately. Cleaning products and equipment are normally provided by the household; if we are asked to buy them, we quote first and confirm before purchasing. Housekeeping does not cover exterior or high-rise window work, demolition or renovation, pest control or formaldehyde treatment. Where 4 visits or more are arranged consecutively, 10% is taken off each visit. There is no prepaid package and nothing expires.

FAQ

Frequently Asked Questions

Do we need to provide cleaning products and equipment?

Normally yes — the housekeeper uses what the household already has and gets familiar with it. If you would like us to buy supplies, we quote first and confirm before purchasing.

How is a housekeeper different from a live-in domestic helper?

A housekeeper visits by the hour and does not live in, completing an agreed task list each visit. It suits households that do not need all-day support and only want the housework handled regularly.

Is deep cleaning subcontracted to a cleaning company?

No. Deep cleaning is carried out by the same housekeepers at HK$200–250 per hour, also from a minimum of 3 hours. A housekeeper who already visits knows the flat.

Can personal care for the elder be arranged at the same time?

Housekeepers handle the housework. Bathing, toileting, feeding and transfers fall under home care, and the two can be planned into the same schedule.

The elder has special dietary needs — can you cook for that?

Texture, salt and oil can be adjusted as the family instructs. Where swallowing difficulty or a medical dietary restriction is involved, a qualified professional should assess first and we then follow those instructions.

How do cancellations and rescheduling work?

Cancel 24 hours or more ahead at no charge and reschedule freely. Under 24 hours, half the fee for that visit applies.

Ready to arrange housekeeping help?

Phone / WhatsApp: 9185 5217. Tell us the size of the flat and what most needs solving, and we will suggest the hours that fit. A first enquiry can start with a free preliminary phone assessment — 10 to 15 minutes, no charge, and no obligation to book.

WhatsApp Us →
Scroll to Top